“The
National Virtual Observatory: Science Usability - A Report from
the Science Advisory Resource #13" 2006, for
the NVO
|
“Google
Earth Business Case Support: Compiled User Responses"
September 2006
|
“OpenNet
Everywhere Useability Survey Results One Year Later"
August 2006
|
“Geographic
Information Systems Survey Results" July 2006
|
“Department of State User Imaging Requests for Diplomacy and Foreign Policy" July 2006
|
“Geographic
Information Systems (GIS): Department of State Needs Assessment"
August 2005
|
“Proposal
Plan for Geographic Information System (GIS) Capability for
the Department of State Human Resources Knowledge Center"
with R. Harford (HR) and B. Van Pay (INR) July 2005
|
“Business
Case for Expanded Mobile Electronic Access to Unclassified/SBU
Information" 2005
|
“OpenNet
Everywhere Useability Survey Results" April
2005
|
“OpenNet
Everywhere Technical Survey Results" March 2005
|
“Needs Assessment for Geographic Information Systems (GIS)
at the Department of State: Diplomatic Security Case Study" an internal DoS document, January 2005
|
“Telecommuting
Report: A Year of Experiences at DoS" November
2004
|
“Update
on OSIS Commercial Services Accesses from the Department of
State OpenNet" September 2004 (see initial report
from 2003)
|
“Technologies
for the Mobile User" June 2004, with R. Denniston
and G. Galloway
|
“Report
on an Experiment Using a Telework Center" March
2004,
|
“
Department of State Web Access to the Open Source Information System" October 2003
|
"Linux
and MAC OS X Deployment at STScI: Scientist User Feedback"
2002, Input and Recommendations from the Scientific Staff
|
"Customer
Needs and Values: A Method Developed as a Springboard for Innovation"
2002, Techniques used in Innovation and Process Improvement
|
"Review
of Website Designs" 2002, A review of industry
and other organizational websited with an eye to showcasing
STScI capabilities for Community Missions
|
"Report
on DTI's Live Streaming Internet Broadcast Experiments",
2002, Report of Webcast Experiments 2000-2002.
|
"Documentation
on the Fly" 2002, Report and Recommendations from SharkCage2
|
"Implementation
Table for Reporting HST Data Flow to Observers" 2001,
Recommendations from SharkCage2
|
"Innovation
Methods" 2001, The Innovation methods used by Development,
Technology & Innovation 2000-2002.
|
|
"The
Travel Project at STScI: a Case Study Focused on User Values"
2000, Recommendations for improvement to the Travel Procedures
used at STScI.
"Lean
Thinking: Application to STScI" 2000, A description
of the Lean Thinking innovation methodology as applicable
to STScI.
"Linux
and MAC OS X Deployment at STScI: Scientist User Feedback"
2002, Input and Recommendations from the Scientific Staff
|
